Frequently asked questions

FAQ

We at DOTDEZINE have been building web experiences for over 16 years. In that time we have gained a vast amount of experience and knowledge. We crafted this FAQ page to answer many of the frequently asked questions we were asked along the way.




01. I am totally new to this "website thing". How does the whole process work?

Never fear, that's why we are here. You can learn about our time proven process in ourprocess section.

02. How long has Eternity Web been building websites?

DOTDEZINE STUDIO was founded in late 90's by CEO + Founder, Khursheed Alam. You can learn more on our about page.

03. How much does a website cost?

The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the 15,000 range for basic business sites and range upward depending on your unique needs.

04. How does the payment process work?

The project starts with a 50% deposit. After design sign off and before we move into programming, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.

05. What kind of businesses do you work with?

We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]

Over the years, we've helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

06. Who will I work with during the project?

This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our tight knit crew. Who that will be depends on your project needs and what stage of the process you are in during the project.

7. Can I see my website while it's in progress?

Absolutely! In fact, we encourage it. We build your website on our development server, and provide you link so that you can monitor the progress of your site. During this phase, we encourage your feedback if something isn't quite the way you envisioned it or if you've changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines along with our several blogs.

08. Do I own my website?

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

09. Can you help me source photos for my website?

Yes. We will help you source stock photos from sites such as www.shutterstock.com and www.istock.com. We also have photographers and videographers available to produce custom photography and videos for your website.

10. What kind of technology do you support?

We specialize in XHTML, CSS and Flash, but are very experienced with JavaScript, DHTML, XML, PHP, and others. Although it's unlikely, if there's something we can't do, we can reach out to our network of partners for additional services (at no additional cost to you).

11. Are any other services included in your web design and development costs?

Yes. Our web design and development service includes configuration of your email accounts, detailed monthly traffic reports and basic search engine optimization services. Basic SEO includes submission of your site to the major search engines, and the setup of your primary metatag information (Page Title, Description and Keywords). Additionally, your site is built from the ground up with search engine friendly technologies and methods. Also we integrate your website into social networks, selection of names and creating pages and integrated with your website.

12. My business isn't in your city or country, can you still build my website?

Yes. We have developed websites for clients across the Pakistan, even worldwide.

13. What kind of websites and other work does your website company perform?

Our website design company provides a wide array of website services, from design to development and custom applications. Our website company specialty is with search engine optimized website, SEO Ready. Our most popular service is to design and build custom search engine optimized websites but we also offer logo design and other graphic design services. Click here for a full list and more detail about the services we offer.

14. What kind of search engine rankings do you guarantee?

With the search engines there is never a guarantee. Our website company takes advantage of as many factors as possible to get you the best possible search engine ranking. However, no one knows all the factors used to determine ranking so there is no possible way to guarantee where you will rank.

15. Can you SEO my website?

There are some small changes that can be made to some pre-existing websites to get you a better ranking. You might see small changes in your search engine ranking with SEO changes made. However, the best possible website ranking is always seen with a website that is designed and planned to be search engine optimized.

16. Do you offer website hosting?

DOTDEZINE offers Linux and Windows hosting on our servers located in USA, UK and Australia, see our hosting pacakges. We also offer a year of FREE hosting with the purchase of a new website.

17. Do I have to host with you?

No, it is not required to host with us. Typically we recommend that our clients host with us because we have standardized our servers to handle all of the services that may be needed for the project deployment. Majority of our clients do host with us and very few choose to keep their existing hosting companies. We will work with you on any scenario.

18. Will I know how many people come to my Web site?

Yes, monthly we analyze the logs from the Web site (if you hosted with us, that record every visitor to the site and which pages they view or we can integrate google analytics option) and produce a detailed (nearly 40 pages) report of activity at the site. It contains the number of visitors, the pages that were viewed, which order the pages were most commonly viewed in, which search engines drove traffic to your site, and which keyword phrases were used to drive that traffic. These monthly reports can be accessed via the Web or we can e-mail a copy of them to you.




Limitations live only in our minds, but if we use our imaginations,

THE POSIBILITES BECOME ENDLESS

Contact Details

  • Address: Office 9, B.B. Mall,
    Opp. NED University, Karachi
  • Phone: +92 300 208 9734

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